Patford House Surgery Partnership

Patford House Surgery, 8a Patford Street, Calne, Wiltshire, SN11 0EF Also known as: Patford House Partnership 343 reviews

Reviews

Recommend
Involvement
Cleanliness
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12th April 2024


Everything was totally efficient and dealt with promptly, professionally and pleasantly

Suggested improvements
Nothing I can think of.

17th May 2024
Response from Patford House Surgery Partnership

Dear Patient, Thank you so much for your kind review! We are pleased to hear that your experience with us was efficient, prompt, professional, and pleasant. Patient satisfaction is a priority, and we are grateful for the feedback. Kind Regards, Julie Taylor - Operations Manager

Experience
Involvement
Cleanliness
Staff
Appointment
 
11th April 2024


I have always been able to get an appointment promptly and have experienced outstanding level of care by all staff members in the surgery.

Suggested improvements
Nothing, everything was great

17th May 2024
Response from Patford House Surgery Partnership

Dear Patient, We were pleased to hear about your positive experiences with us! Providing prompt appointments and outstanding care are a priority for our team. Thank you for taking the time to share your feedback, Kind Regards, Julie Taylor - Operations Manager

Experience
Involvement
Cleanliness
Staff
Appointment
 
11th April 2024


Telephone follow-up appointment with the doctor.

Suggested improvements
May I have copy of my blood test results? Thank you.

17th May 2024
Response from Patford House Surgery Partnership

Dear Patient, Thank you for your review and we apologise for the delay in responding to your enquiry. If you still require assistance, please do contact us. We can arrange a telephone follow-up appointment with the doctor to address any concerns you may have. Kind Regards, Julie Taylor - Operations Manager

17th May 2024
Response from Patford House Surgery Partnership

Dear Patient, Thank you for your review and we apologise for the delay in responding to your enquiry. If you still require assistance, please do contact us. We can arrange a telephone follow-up appointment with the doctor to address any concerns you may have. Kind Regards, Julie Taylor - Operations Manager

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment
 
9th April 2024


Efficient friendly service

Suggested improvements
Not really, all good

17th May 2024
Response from Patford House Surgery Partnership

Dear Patient, Thank you for your positive review! We are pleased to hear you found our service efficient and friendly. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th April 2024


As normal, appointment on time which is what helps when going to the surgery.

Suggested improvements
Nothing

17th May 2024
Response from Patford House Surgery Partnership

Dear Patient, Thank you for your review! We were pleased to hear that your appointment was on time and met your expectations. We are very grateful for the feedback. Kind Regards, Julie Taylor - Operations Manager

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
 

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Resources

Short link to review Patford House Surgery Partnership: http://iwgc.net/ejh6c